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Dave Klein

Designs

Software designer at ServiceNow working on enterprise AI and data.

Leading AI-First Accounting
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Product Designer · Meta · 2025

Leading AI-First Accounting

Meta's finance team spends 12,000 hours annually on manual fluctuation analyses. By incorporating AI into their workflow we can enable accountants and leaders to make confident decisions quickly.

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Leading an AI-First Mobile Vision

Director of User Experience (IC) · Salesforce · 2024

Leading an AI-First Mobile Vision

Led a cross-functional team to reimagine Salesforce Mobile with an AI foundation and present a vision to the Product EVP. The result showcased agent-powered workflows, transforming dozens of taps into a single, voice-based interaction to increase productivity.

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Leading the Mobile Builder Team

Director of User Experience · Salesforce · 2022

Leading the Mobile Builder Team

Led a cross-functional team to reimagine how Salesforce customers build mobile applications, uniting three platform pillars under a shared vision. Delivered a working prototype in a two-month sprint that set the foundation for a product projected to generate $100 million in revenue over five years.

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Director of User Experience · Salesforce · 2023–2024

Leading the Einstein Copilot Launch

Led the design and cross-cloud scaling of Einstein Copilot, Salesforce's systemwide conversational AI assistant. Introduced an operating model that reduced surprises at executive reviews, and launched UXcellence, a quality initiative that raised the Salesforce Mobile App Store rating from 4.4 to 4.7 stars.

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Photographer & Designer · Personal Project · 2024–2025

Designing and Self-Publishing a Photography Book

A personal project combining photography and Swiss-inspired graphic design into a self-published book, from Figma layouts and print production to Blender 3D renders. Sold 31 copies in the first few months.

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Leading the Salesforce Mobile App Platform Redesign

Lead & Principal User Experience Designer · Salesforce · 2017–2020

Leading the Salesforce Mobile App Platform Redesign

As the sole designer, led the complete platform redesign of the Salesforce Mobile App by rethinking information architecture, introducing native components, and partnering with Apple. The result was 1 million daily active users, a 30% increase in engagement, and an App Store rating that rose from 4.1 to 4.7 stars.

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